Privacy Policy

CoCreator AI Privacy Policy

Effective Date: August 11, 2024

Introduction

CoCreator AI ("we," "us," or "our") is committed to protecting the privacy and security of our users' personal data. This Privacy Policy explains how we collect, use, share, and protect the information of users who visit our website and utilize our AI-powered tools and services (collectively, the "Services").

Information We Collect

We collect the following types of information:

Personal Data

  • User Account Information: When you create an account on our website, we collect your name, email address, password, and other account information.
  • Contact Information: If you contact us through our website or support channels, we may collect your email address, phone number, or other contact information.
  • Payment Information: If you purchase our Services, we may collect payment information, such as credit card numbers or PayPal account details.

Usage Data

  • Website Interactions: We collect data about your interactions with our website, including pages visited, time spent on pages, and navigation paths.
  • Service Usage: We collect data about your use of our Services, including the types of projects you work on, the features you use, and the frequency of your usage.
  • Device and Browser Information: We collect data about your device and browser, including IP address, browser type, operating system, and screen resolution.

AI-Generated Data

  • Project Data: When you use our Services to create projects, we collect data about the projects, including text, images, and other media.
  • AI Model Outputs: When you use our AI-powered tools, we collect the outputs generated by the models, including text, images, and other media.

How We Use Your Information

We use your information for the following purposes:

Providing and Improving Our Services

  • Account Management: We use your account information to manage your account and provide you with access to our Services.
  • Customer Support: We use your contact information to respond to your inquiries and provide support.
  • Service Improvement: We use usage data and AI-generated data to improve the performance, functionality, and user experience of our Services.

Marketing and Analytics

  • Marketing Communications: We use your contact information to send you marketing communications, such as newsletters and promotional emails.
  • Analytics: We use usage data and AI-generated data to analyze user behavior and trends, which helps us to improve our Services and marketing efforts.

Security and Compliance

  • Security Measures: We use your information to implement security measures, such as authentication and authorization, to protect our Services and users.
  • Compliance: We use your information to comply with applicable laws, regulations, and industry standards.

Sharing Your Information

We share your information with the following parties:

Service Providers

  • Cloud Providers: We use cloud providers, such as Amazon Web Services or Google Cloud Platform, to host our Services and store your information.
  • Payment Processors: We use payment processors, such as Stripe or PayPal, to process payments for our Services.
  • Third-Party Large Language Models (LLMs): We use third-party LLMs to process and analyze your data, including project data and AI model outputs, to provide our Services. These third-party LLMs may have access to your data, but they are contractually obligated to keep your data confidential and secure.

Business Partners

  • Collaboration Partners: We may share your information with collaboration partners, such as other companies or researchers, to advance the development of AI technology.
  • Resellers and Distributors: We may share your information with resellers and distributors to facilitate the sale and delivery of our Services.

Law Enforcement and Regulators

  • Compliance with Laws: We may share your information with law enforcement agencies and regulators to comply with applicable laws, regulations, and industry standards.

Your Rights and Choices

You have the following rights and choices regarding your information:

Access and Update

  • Account Information: You can access and update your account information through our website or by contacting our support team.
  • Project Data: You can access and update your project data through our Services or by contacting our support team.

Deletion

  • Account Deletion: You can delete your account through our website or by contacting our support team.
  • Project Data Deletion: You can delete your project data through our Services or by contacting our support team.

Opt-Out

  • Marketing Communications: You can opt-out of marketing communications by clicking the unsubscribe link in our emails or by contacting our support team.
  • Analytics: You can opt-out of analytics by disabling cookies in your browser or by contacting our support team.

Security and Data Protection

We implement various security measures to protect your information, including:

Encryption

  • Data Encryption: We encrypt your data in transit and at rest using industry-standard encryption protocols, such as SSL/TLS and AES.

Access Controls

  • Authentication: We implement authentication measures, such as passwords and two-factor authentication, to ensure that only authorized users can access your information.
  • Authorization: We implement authorization measures, such as role-based access control, to ensure that users can only access information that they are authorized to access.

Data Backup and Recovery

  • Data Backup: We regularly back up your data to prevent data loss in case of system failures or other disasters.
  • Data Recovery: We have procedures in place to recover your data in case of data loss or corruption.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, or applicable laws. We will notify you of any material changes by posting a notice on our website or by sending you an email.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

hello@cocreatorai.net

Last Updated: August 11, 2024